Company Description
We are Flink - your online supermarket revolutionising the way you do your grocery shopping. With a wide selection of over 2,400 high quality products, we aim to deliver to your door within minutes. We put our customers first and ensure all products delivered are fresh and nutritious. In addition to this, we are able customise our national assortment to be able to offer you unique local products in every city. Our delivery hubs are located in densely populated inner city locations and we strive to be sustainable by delivering on electric bikes and using packaging that can be recycled.
Founded by experienced e-commerce professionals and backed by some of the most renowned investors in Europe, we are growing rapidly and have a great hunger to continuously challenge ourselves. We pride ourselves in being an inclusive and equal opportunities employer with a diverse and multicultural team. If you want to be part of this exciting journey… read on!
As part of our rapidly growing product & design team, you will shape and optimise the user experience for how customers find and buy everyday essentials, and discover new local products.
Job Description
As a Product Designer, you will work with a cross-functional team to design frictionless experiences for Flink customers. If you are comfortable facilitating user research studies and team workshops, plus have experience working with design systems, that’s even better! You’ll join a product design guild of passionate product design specialists who excel in their respective areas and enjoy continuous learning, autonomy, and the opportunity to impact the product in a meaningful way. You’ll collaborate with your cross-functional product development team throughout the design process, nurturing shared ownership and sharing stories from insight to impact.
Responsibilities
Discovery phase
Facilitate cross-discipline brainstorms to identify assumptions and learning opportunities
Partner with UX Research and Data Analytics specialists to develop a deep understanding of your users’ behaviours, attitudes and challenges
Definition phase
Outline problems to be solved, partnering with product leaders to prioritise high-impact product opportunities and scope opportunity overviews with relevant insights.
Ideation phase
Facilitate solution ideation, guiding the team through the opportunity and insights
Turn ideas into testable solutions and interactive prototypes
Outline hypotheses and learning opportunities to guide user testing plans
Synthesise observations and user feedback and iterate
Solution phase
Design the end-to-end solution across platforms, including edge cases, errors and accessibility, using our design libraries to champion consistency and creativity
Share solution design with your cross-discipline team, exploring risks, dependencies, effort and welcome feedback
Delivery phase
Partner with product leaders to outline scope, roll-out plan, data experiments and tracking points inline with your solution hypotheses
Collaborate with engineers, data analysts and other product designer specialists to deliver creative, innovative and measurably successful solutions to market
Qualifications
You have 3+ years of experience working as a UX/Product Designer for a consumer-facing product
You have a portfolio sharing your product design process with outcomes
You're a strong communicator and nurture collaborative relationships
You’re excited to own design solutions from discovery to impact
You love to tell stories to inspire valuable and impactful product changes
You have experience planning & participating in user research
You have experience facilitating collaborative sessions
Want to know more?
Our Head of Product Design has shared what it was like to get started in her new role at Flink, in the blog post 'Getting Started at Flink'. (https://leoniepfalz.medium.com/getting-started-at-flink-68913903c4ee)
Additional Information
Access to tooling & budget that allows mixing methods
A steep learning curve, the possibility to work in an energized and dynamic company within a fast-paced environment, work in a large team with other researchers & designers
A cool discount off your personal Flink orders, be the first to test out new products!
A unique opportunity to be an early bird and have an impact on our strategy
Flat company structure where taking leadership is encouraged
For Berlin: A newly renovated and spacious HQ in the heart of Mitte - lots of delicious lunch spots available within short walking distance
It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
